End User License Agreement

Last updated: May 26, 2026

This End User License Agreement (the “Agreement”) is a legally binding contract between you, either individually or on behalf of the legal entity that you represent (“You” or “Customer”), and Braindesk (“Braindesk”, “we”, “us”, or “our”). It governs Your access to and use of the Braindesk web application, APIs, integrations, dashboards, and related services (collectively, the “Service”). By creating an account, signing in, or using any part of the Service, You agree to be bound by this Agreement. If You do not agree, You must not access or use the Service.

1. License Grant

Subject to Your continuing compliance with this Agreement and timely payment of any applicable fees, Braindesk grants You a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for Your internal business operations during the term of Your subscription.

2. Accounts and Eligibility

You must be at least 18 years old and have the legal authority to enter into this Agreement on behalf of Yourself or the entity You represent. You are responsible for: (a) maintaining the confidentiality of all account credentials issued under Your organization; (b) any activity that occurs through Your account; and (c) promptly notifying us of any unauthorized access or suspected breach.

3. Customer Data and Third-Party Integrations

The Service ingests data from third-party systems You connect (collectively, “Connected Services”), which may include email, calendar, chat, code-hosting, CRM, accounting, payroll, messaging, and similar systems. You represent and warrant that You have all rights, consents, and authority necessary to authorize Braindesk to access, store, process, and analyze data from those Connected Services (“Customer Data”) on Your behalf.

As between the parties, You retain all rights, title, and interest in and to Customer Data. You grant Braindesk a worldwide, non-exclusive license to host, process, transmit, display, and otherwise use Customer Data solely to provide, secure, and improve the Service in accordance with this Agreement and our Privacy Policy.

4. Acceptable Use

You agree not to, and not to permit any third party to:

  • reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, structure, or underlying ideas of the Service, except to the extent expressly permitted by applicable law;
  • use the Service to build a competing product or to benchmark its features without our prior written consent;
  • interfere with, disrupt, or impose an unreasonable load on the Service, its infrastructure, or its users;
  • upload or transmit any content that is unlawful, infringing, harmful, defamatory, or that violates the privacy or rights of any person;
  • attempt to gain unauthorized access to the Service, other accounts, or any system or network connected to the Service; or
  • remove, obscure, or alter any proprietary notices on the Service.

5. Intellectual Property

The Service, including all software, models, prompts, embeddings, designs, text, graphics, and documentation, is the exclusive property of Braindesk and its licensors. Nothing in this Agreement transfers any intellectual property rights to You other than the limited license expressly granted in Section 1. Any feedback or suggestions You provide may be used by Braindesk without restriction or obligation.

6. Fees and Billing

If Your plan includes paid features, You agree to pay all fees described in Your applicable order or plan page. Fees are non-refundable except as expressly stated or as required by law. Braindesk may change pricing on prospective renewals with reasonable prior notice.

7. Confidentiality

Each party may have access to non-public information of the other (“Confidential Information”). The receiving party will (a) use the same degree of care it uses to protect its own confidential information of like importance (but in no event less than reasonable care) and (b) use Confidential Information only as necessary to perform under, or exercise rights granted by, this Agreement.

8. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. Braindesk uses third-party large language models and AI services; outputs are probabilistic, may be inaccurate, and should not be relied on without human review. You are solely responsible for decisions made based on such outputs.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL EITHER PARTY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT FOR AMOUNTS OWED BY YOU FOR THE SERVICE, EACH PARTY'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS PAID BY YOU TO BRAINDESK FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (ii) ONE HUNDRED U.S. DOLLARS (US$100).

10. Indemnification

You will defend, indemnify, and hold harmless Braindesk, its affiliates, and their respective officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, losses, and expenses (including reasonable attorneys' fees) arising out of or related to (a) Your use of the Service in violation of this Agreement, (b) Customer Data or Your Connected Services, or (c) Your violation of applicable law.

11. Term and Termination

This Agreement begins when You first access the Service and continues until terminated. Either party may terminate this Agreement at any time, with or without cause. Braindesk may suspend or terminate Your access immediately if You materially breach this Agreement. Upon termination, Your right to use the Service ends and Braindesk may delete Customer Data after a reasonable retention window. Sections that by their nature should survive termination will survive.

12. Changes to the Service and this Agreement

We may modify the Service or this Agreement from time to time. Material changes will be communicated through the Service or to the email associated with Your account. Your continued use of the Service after the effective date of a change constitutes acceptance of the change.

13. Governing Law and Disputes

This Agreement is governed by the laws of the State of Delaware, United States of America, without regard to conflict-of-laws principles. The exclusive jurisdiction and venue for any action arising out of or relating to this Agreement will be the courts located in that jurisdiction, and each party consents to such jurisdiction and venue.

14. Miscellaneous

This Agreement constitutes the entire agreement between the parties regarding its subject matter and supersedes all prior or contemporaneous understandings. If any provision is held unenforceable, the remaining provisions will remain in full force. Neither party may assign this Agreement without the other's prior written consent, except to a successor in connection with a merger, acquisition, or sale of substantially all assets. No waiver is effective unless in writing.

15. Contact

Questions about this Agreement should be sent to hamzabamboat@gmail.com.

End User License Agreement — Braindesk — Braindesk